Program Manager – Intranet (Sr.), DELOITTE Job Opening in Toronto, ON, CANADA

Job Opening: Program Manager – Intranet (Sr.)
Location: Toronto, ON, CANADA

Job Description:

The Intranet Program Manager is responsible for the overall management of Deloitte's intranet strategy.  This successful candidate will organize and coordinate multiple business stakeholders and work closely with the intranet architect who is responsible for delivering the technical solutions.  The Program Manager will be responsible for the initial re–development of the intranet as well as ongoing strategic and operational leadership in line with the vision and direction provided by the executive sponsors and steering group.  The Program Manager will own the strategy and roadmap for the intranet and will lead the intranet program management team (including temporary or part time members and stakeholders). This role is part of the Service Planning and Effectiveness Team within the National Information Technology Group, and acts as liaison with various functional teams across the firm's operations.

Job Responsibilities:

Program Strategy:
•         Provides strategic and operational leadership of Deloitte's Intranet by developing a program roadmap and maintain program scope.
•         Ensures timely reviews at key decision points to accelerate decision–making, keeps team members motivated, and maintains program momentum.
•         Builds acceptance and adoption of the intranet across the firm by working with sponsors, steering groups, working groups, and technical teams.

Program Management:
•         Assigns action plans to team cross–organizational team members that are clear, specific and realistic, following up as required to ensure deliverables are completed on time.
•         Determines change management, training, transition and implementation initiatives required for program success.
•         Gathers input to adjust roadmap, executes against the roadmap, making operational decisions as required.
•         Sets direction and reviews key program and project deliverables for quality.
•         Once the projects in the roadmap are completed, the program manager will manage the stakeholders on an ongoing basis and continued improvements to the portal

Program Reporting and Measurement:
•         Advises the business sponsor and steering committee of progress against program goals and objectives.
•         Measures program effectiveness, including internal stakeholder satisfaction metrics, and make adjustments to roadmap as necessary.
•         Manages and adheres to budget and resource allocation efficiently and transparently.
•         Communicates program progress clearly and appropriately to all levels within Deloitte
•         Manages, coaches and develops teams and resources, including hiring as needed.

Job Requirements:

    Minimum of 3 years of Program Management experience with strong project management skills.
    Bachelor's degree in Business, Information Systems or related field
    10 years of broad–based Information Technology experience; experience with system integration and/or portal design an asset.
    Track record of successfully deploying complex enterprise technology solutions within a professional services environment.
    Effective leadership, consulting, facilitation, consensus building, conflict resolution, and negotiation and team–building skills are an asset.
    Experience managing a complex project / team environment:
        Hybrid full–time / part–time resource model.
        Multiple governance groups and stakeholders.
        A diverse team of professionals cross all Firm functions.
    Executive presence and a demonstrated ability to advise senior leadership.
    Excellent communication skills (reading, writing, listening, speaking, and presentation)
    Excellent analytical and problem solving skills.
    Ability to multi–task and work in a fast–paced environment.
    Ability to build credibility and develop strong client relationships
    Attention to detail and task orientation.

How to Apply:
Website: www.deloitte.ca

Posted in: IT