Job Opening: Technical Analyst
Location: Brampton, ON, CANADA; Mississauga, ON, CANADA; Peel, ON, CANADA; Toronto, ON, CANADA
Job Responsibilities:
· Provide technical support (i.e. hardware, software, interfaces, and operation, economical) during the design, requirements and analysis phase of a project.
· Deliver a solid set of requirement artifacts, to understand the project standards.
· Ensure final deliverable of any development or infrastructure project meets all of the intended needs of the business while conforming to IT Services and Shared Infrastructure standards.
· Develop and implement solid functional test plans and test cases / scenarios to accurately test all technical aspects of the system, and to maintain detailed and accurate documentation per all project standards.
· Provide technical analysis support for user inquiries, user/business unit application functionality and issues.
· Work closely with IT E-Services (developers) and IT Support (help desk) to research and identify root cause of reported difficulties.
· Work closely with Corporate Technology, Infrastructure Specialists and System Architects to document technical design elements of Application and Infrastructure projects.
· Co-ordinate and facilitate IT and business stakeholders to develop appropriate solutions for user issues.
Job Skills and Knowledge Requirements:
Education: Undergraduate degree in computer sciences preferred or equivalent experience.
Work Experience: 3- 5 years of technical analysis experience required; experience with software development projects; thorough working knowledge of the financial services industry processes, methodologies and their direct implementation to projects
Computer knowledge: Must be extremely proficient with Microsoft Office Suite of products, mainly Word, Excel and Visio.
Project Management: Must have good general knowledge of project management methodology. . Strong business and systems analysis skills required including data gathering, facilitation techniques (i.e. meetings and JAD sessions), requirements management, use case and modeling tools, test planning and testing skills; troubleshooting skills and experience with numerous environments and architectures.
Analytical and problem solving skills: Must be able to manage and monitor multiple tasks across multiple matrix projects and time lines. Ability to understand issues and provide solutions in a timely manner a must.
Strong decision making and problem solving skills: Must be able to make decisions to initiate actions and work independently to achieve project objectives during design, debugging and testing phases.
Communication skills: Must have good technical writing ability; be comfortable speaking with groups and leading discussions; must be capable of obtaining and gathering information by asking probing definitive questions.
Team Player: Comfortable working both in a team environment & on individually assigned tasks. Excellent interpersonal and people skills. Able to effectively work with people at all levels.
Work Ethnics: Must be detail-oriented and quality-driven and work well under pressure.
Job Conditions:
· Standard, corporate, office environment.
· Corporate business hours based on 37.5 hour work week from Monday to Friday; ability to work excess hours (including evenings/weekends) as maybe required.
· Lifting file boxes up to 25 pounds in weight.
· Extensive use of computer and telephone.
How to Apply:
Email Address: careers@ipcc.ca.



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